Student Support Departments » Counseling Office » About Distance Counseling

About Distance Counseling

IMPORTANT: If you need to reach your counselor during the school closure, please complete the Counseling Request Google Form, and we will respond as soon as we can. Our direct contact information is also listed below. We are available Monday through Friday, 8 am- 4 pm.

Student Name


Contact Info during School Closure

Available M-F, 8 am- 4 pm

A- D

Ms. Katricia Manalo 

AVID/GET Counselor

Call or text: (510) 342-9620

E- Lop

Ms. Alice Yu

AVID/GET Counselor

Call or text: (510) 972-3295

Lor- Roc

Ms. Monica Starr

LLC Counselor

Call or text: (510) 621-7046

Rod- Z

Ms. Debra Corrales

BADA Counselor

Call or text: (510) 972-3636

SENIORS, please make sure you are checking your school and personal emails regularly, as well as your college portals. Your counselors are here to help you, so contact us if you have any questions about your post high school plan or financial aid. Be sure to click on "Scholarship Opportunities" on the right for more information. To remain on track for graduation, stay in contact with all your teachers and complete the work they are assigning as best you can! Add us on Remind for additional reminders: Text @slz2020b to 81010.
School Closure Frequently Asked Questions
  • What if I’m currently failing? How do I improve my grade? 
    • It is important for all students to check their school email and Google Classroom accounts regularly and work on the assignments that their teachers are assigning them. Please contact your teachers directly if you have any questions about your grade or the class. We will receive more information after Spring Break about how grading for the spring semester will be determined. 
  • What do I do if I am scheduled to take the AP/SAT/ACT?
  • I signed up for the SAT with a fee waiver. Can I reuse it to sign up for another date in the future?
    • Students need to contact the College Board Student Helpline at (866) 756-7346, and they will help the student register for another date using their fee waiver.
  • How can students request official transcripts?
    • We are currently fulfilling these requests for free. Students can email the registrar, Marlene Garcia, at with their name and SLZ ID number or complete a Counseling Request Form. Be sure to include the name of the school or contact information that the transcript needs to be mailed to.
  • How do I continue on APEX?
    • Students enrolled in APEX need to continue working on their class and are able to access APEX from home if they have access to a computer and internet. Students will not receive credit if they do not complete the course. Students can complete everything but quizzes and tests on their own. You can email your APEX teacher to open quizzes and tests. Both teachers are available via email and are checking it frequently. Mr. Jackson will be available and online every day from 9-10 am to unlock quizzes/tests for his students; you can email Mr. Bennett any time. If you have any questions, please email Mr. Jackson or Mr. Bennett directly.
  • How will I earn credits if I’m an IWE?
    • Make sure you are checking your email and are in touch with your teacher just like any other class. 
  • I can’t access Aeries. What do I do? What if I can’t get into my school email?
    • To reset an Aeries password, students should click on the link “Forgot Password.” You should then receive an email in your school email from Aeries with a code to reset their Aeries password. Students should click on the code inside this email to reset their password. If you go outside of the email, it will not work. If you need more assistance or are having trouble getting into your school email, contact your counselor to be connected to our Computer Media Specialist.